A Precarious Balance

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• Pricing
• Products

• Closeness

  About 7 or 8 years ago, while still calling St. Louis home, I worked at a small consulting company. I was in my early thirties and had been given the job as project lead for a large project. We were to write a back office system for an office supplies Read More... Posted Monday, October 03, 2005 6:07 AM by Sean Winstead | 0 Comments Filed under: ISV, Customers

• Top Sellers

  You'd think that if your company sold 20 products, you'd be doing pretty well even if it seems like you don't have enough cowboys to wrangle them . I'm not so sure. On occasion, we talked about TurboPower being a Walmart for software. Maybe not Walmart Read More... Posted Thursday, September 08, 2005 7:00 AM by Sean Winstead | 0 Comments Filed under: ISV, Customers, Products

• Product Life After Death

  When a product dies, it dies. Sometimes you can extend its life by posting it to a service like SourceForge . But I've seen where that just delays the inevitable. In rare cases, a product can rise from the dead. But it doesn't do so on its own. Near the Read More... Posted Wednesday, August 31, 2005 7:30 AM by Sean Winstead | 0 Comments Filed under: ISV, Customers

• Advisory board

  Someone had the wisdom to create an advisory board for FlashFiler, TurboPower's client/server database engine for Borland Delphi. We received a lot of feedback from the public newsgroup, most of it positive. But we wanted to give the actively pro-FlashFiler Read More... Posted Tuesday, August 30, 2005 7:45 AM by Sean Winstead | 2 Comments Filed under: ISV, Customers

• Source code attracts

  One of the reasons why customers were deeply involved with FlashFiler, as well as the other TurboPower products, is due to what they received when they purchased a license. Any person purchasing a license for a component library received the source code Read More... Posted Friday, August 26, 2005 7:30 AM by Sean Winstead | 0 Comments Filed under: ISV, Customers

• Customers that suck less than you

  Have you ever realized you're dealing with a customer who knows a lot more than you? That they should be sitting in your seat, working on your product? When I first started working at TurboPower, I ran into that situation. TurboPower sold a client/server Read More... Posted Tuesday, August 23, 2005 7:15 AM by Sean Winstead | 2 Comments Filed under: ISV, Customers

• Customers on pricing

  One of the things I've always valued most is hearing from a customer. They help reset your point of view so that it more closely matches reality. Well, this morning my reality is probably a little off. I had wanted to write about customer feedback on Read More... Posted Thursday, August 18, 2005 7:15 AM by Sean Winstead | 0 Comments Filed under: ISV, Pricing, Customers